Privacy Policy

Privacy Policy for Wako Digital Hub

Effective Date: July 23, 2026 Business Name: Wako Digital Hub Website: https://wakodigitalhub.com CAC Registration Number: 8924651 Location: Abuja, Nigeria

1. Introduction

Wako Digital Hub (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, and digital platforms. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

  • Personal Identification Data: Name, phone number, email address, postal address, CAC/NIN details (when assisting with administrative services).

  • Digital & Technical Data: IP address, browser type, device information, cookies, and usage logs.

  • Service-Related Data: Documents, CVs, proposals, photos, and other files you provide for design, printing, or training services.

  • Financial Data: Payment details (processed securely via third-party providers; we do not store card information).

3. How We Use Your Information

Your data is used to:

  • Deliver and improve our services (design, printing, web development, training, etc.).

  • Process transactions and provide receipts.

  • Communicate with you regarding inquiries, updates, and promotions.

  • Maintain records for regulatory compliance (CAC, NDPR, and other applicable laws).

  • Enhance website functionality and user experience.

4. Legal Basis for Processing

We process your data under the following legal grounds:

  • Consent: When you voluntarily provide information.

  • Contractual Necessity: To fulfill service agreements.

  • Legal Obligation: Compliance with Nigerian laws and CAC requirements.

  • Legitimate Interest: Improving services, marketing, and customer support.

5. Data Sharing & Disclosure

We do not sell your personal data. However, we may share information with:

  • Service Providers: Payment processors, hosting companies, and IT support.

  • Regulatory Authorities: CAC, NDPR regulators, or law enforcement when legally required.

  • Partners: Schools, institutions, or organizations involved in collaborative projects (with your consent).

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill service obligations.

  • Comply with legal and tax requirements.

  • Maintain business records.

Documents and photos provided for services are deleted or securely archived after completion unless you request ongoing storage.

7. Data Security

We implement industry-standard security measures, including:

  • Encrypted storage and secure servers.

  • Restricted staff access to sensitive data.

  • Regular system updates and backups.

8. Your Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

  • Access your personal data.

  • Request corrections or updates.

  • Withdraw consent at any time.

  • Request deletion of your data (subject to legal obligations).

  • Lodge complaints with the Nigerian Data Protection Bureau (NDPB).

9. Cookies & Tracking

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features may not function properly.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. Please review their policies before sharing personal data.

11. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from minors without parental consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date.

13. Contact Us

For questions, concerns, or to exercise your rights, contact us at:

📧 Email: info@wakodigitalhub.com 📞 Phone: +234-703-109-5372 🏢 Address: 6, Amenze Lane, Benin City, Edo State, Nigeria